Reference

How 399aps Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use 399aps, how we keep it secure, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment details protectedYour data rights explained clearlyContact us to request changes

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We build our data practices around four areas: secure storage, cookie control, account verification, and data retention. Each one is there to protect your account — not just to meet a legal checklist. What we collect only exists to keep your account running and your payments matched correctly.

Secure Data Storage

All account and payment data — including bKash and Nagad wallet references — is stored using encryption. Unauthorised access attempts are logged and reviewed by our security team.

Cookie Control

We use session cookies to keep you logged in across mobile and desktop. You can clear or block cookies in your browser settings; doing so may require you to log in again on next visit.

Account Verification

When you request a withdrawal to Rocket or Nagad, we verify that the wallet number matches the one on your account. This step protects you from unauthorised payout requests.

Data Retention and Deletion

We keep your data for as long as your account is open and for the period required under applicable law afterward. Once that period ends, data is deleted or anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. Our support team handles privacy requests as a priority. Response times depend on the nature of the request and your region, but we aim to acknowledge every query promptly.

Live Chat Start a live chat session directly from the 399aps site. State that your query is a privacy or data request and our team will route it correctly.

Email Support Send your privacy request to our support email. Include your registered mobile number and the specific data action you are asking for.

Account Help Centre Log in to your 399aps account and open the Help section. You can submit a data request form there without leaving your account dashboard.

What Information We Hold and Why

399aps Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with 399aps, we collect the details you submit — your name, mobile number, email address, and the payment method you choose at checkout. If you deposit via bKash, Nagad, or Rocket, we log the transaction reference and wallet number so we

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can match your payment to your account and process any withdrawal request correctly. We also collect device data — browser type, operating system, session timestamps — to keep your account accessible across mobile and desktop without you having to verify from scratch each time. We use
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cookies to remember your login state; you can manage these through your browser settings. Data tied to your payment method, such as a bKash or Nagad wallet number, is held only as long as your account is active or as required under applicable law. We do
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not sell your personal data to third parties. Where we share data — for example, with payment processors handling your Rocket transaction — we do so under data-handling agreements that limit use to that specific purpose only. Your eligibility to use the platform depends on your
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local law and region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on 399aps

These are the questions we receive most often about how 399aps handles personal information. If your question is not here, reach out via live chat or the Help Centre inside your account.

We collect your name, mobile number, email, and the payment method you register — for example, your bKash or Nagad wallet number. Device and session data is also logged for account security.

Payment data is shared only with the payment processor handling that specific transaction. They handle it under a data agreement and cannot use it for any other purpose.

Log in to your account, go to the Help section, and submit a data access request. You can also send the request via our support email with your registered mobile number included.

Yes. Submit a deletion request through the Help Centre or by email. We will remove your data once the legally required retention period for your account has passed.

We use session cookies to keep you logged in on mobile and desktop. You can block or clear them in your browser settings, though this means you will need to log in manually each session.

Access and data rights depend on your local law and eligible region. We apply the protections described here, but you should check whether using the platform is permitted under your local law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info399Aps Glossary InfoFAQ

How 399aps Handles Your Personal Information

Data Handling, Cookies and Account Security

Secure Data Storage

Cookie Control

Account Verification

Data Retention and Deletion

Reach Us About Your Privacy

Common Questions About Your Data on 399aps

01 What personal data does 399aps collect when I open an account?

02 Is my bKash or Rocket payment information shared with anyone?

03 How do I request a copy of the data 399aps holds on me?

04 Can I ask 399aps to delete my account data?

05 Does 399aps use cookies, and can I turn them off?

06 Does local law in Bangladesh affect how my data is handled?

Privacy Policy

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